Our goal is to purchase 100% Green Energy for 100% of our clients.

 

Account Management

Customer account management

Managing your energy contract doesn’t end once it’s signed. We’re here to support you throughout the life of the agreement and ensure it continues to work for your business. We offer a range of services that can benefit you in day-to-day account management, including the services listed below.

more information on services we provide

Contracts & Tariffs

With a wide range of business energy products, contracts, and tariffs on the market, choosing the right option can be complex. From fixed-rate and flexible purchasing agreements to green energy tariffs and multi-site contracts, each option offers different benefits depending on your operational needs. Our experts use their industry knowledge and market insight to analyse usage patterns, assess risk, and identify the most suitable contract type and tariff structure for every client, ensuring long-term value, cost stability and energy efficiency.

Bill Validation

Our billing experts are highly knowledgeable about supplier regulations and billing formats, allowing us to manage your billing cycle and handle any disputes with suppliers on your behalf. Many businesses also ask us to validate their bills, ensuring rates and usage are correct before payment, preventing overcharging or high estimates. This service may incur an additional fee, which we will always discuss and agree with you beforehand.

KVA Management

All sites with a half-hourly meter have a kVA allowance. This is the level of power reserved from the network to guarantee provision to your site. This allowance is itemised on your bill as a capacity charge. We can ensure your level is set correctly so that you are not paying for more capacity than you actually need. Likewise we will make sure you are not being charged higher rates for using more than your allocation.

Market Reports

Our monthly market reports provide clear, reliable insights into evolving industry trends, price movements, and key market drivers. By staying informed with up-to-date analysis, you can make confident, well-timed decisions that strengthen your energy strategy and help control costs over the long term.

Bespoke Purchasing

We create energy strategies tailored to your business, keeping them aligned with your changing needs. Through regular reviews and contract analysis, we ensure your tariffs are cost-effective, and where possible, we negotiate mid-contract changes to keep your energy plan working for you.

Demand Side Response

Demand Side Response (DSR) is a smart way to save on total energy costs and reduce your carbon footprint. This is done by helping to balance the grid through redirecting unused supply previously allocated.

Smart Meters

Take control of your energy with Smart Meters. Enjoy accurate billing, real-time insights into your consumption, and automatic meter readings that make managing energy simple and efficient. We can arrange professional Smart Meter installation at your premises through one of our trusted partners, helping your business save costs, improve efficiency, and support your sustainability goals.

New Connections

If you are expanding your business premises, or having new premises built, you will need to connect a new gas and or electricity supply to the local network. Depending on the connection, you may require the installation of a new meter, the relocation of an existing meter or a meter upgrade. Whatever your situation, we can project manage the work so that you don’t have to.

ESOS

ESOS is a mandatory energy assessment scheme for organisations in the UK that meet the qualification criteria. The Environment Agency is the UK scheme administrator. Organisations that qualify for ESOS must carry out ESOSassessments every 4 years. We can help you through the process of complying with the government legislation regarding ESOS (Energy Saving Opportunity Scheme).