Our goal is to purchase 100% Green Energy for 100% of our clients.


Account Management

business solutions

Customer Account Management

Access to our online customer portal enables businesses to manage their energy contracts and spend more efficiently. Analyse your business usage and spend with our easy to use online administration portal. You will also be able to keep track of contract end dates and contract information, including up to date information on market trends and industry news.

Customers Switched To A Renewable tariff
Customers with a 100% renewable supplier
Customers switched to a green tariff
Total Tonnes Carbon Saved

More information on services we provide

Contracts & Tariffs

There is a wide variety of products and contract types available for business energy. Our experts have the knowledge and expertise to identify the best contract type and tariff for the needs of our clients.

Bill Validation

Our billing experts have built up a depth of knowledge of all supplier billing regulations and layouts. Therefore we are able to manage your billing cycle and negotiate with the supplier on your behalf should disputes occur. Some businesses prefer us to validate the bills on their behalf. We make sure the rates and usage are correct before payment. As a result, overcharging and high estimated bills no longer happen. This service may incur an additional charge from Energy Smart. However, we would discuss and agree this with you prior to carrying out any work.

KVA Management

All sites with a half-hourly meter have a kVA allowance. This is the level of power reserved from the network to guarantee provision to your site. This allowance is itemised on your bill as a capacity charge. We can ensure your level is set correctly so that you are not paying for more capacity than you actually need. Likewise we will make sure you are not being charged higher rates for using more than your allocation.

Monthly Market Reports

Monthly market reports keep you up to date with changing trends and prices. Find out more about our data and market analysis services.

Bespoke Purchasing Strategy

We make it our priority to understand the needs of our clients’ businesses and create a purchasing strategy that meets those needs. By undertaking periodic reviews with our clients, we are able to better understand the changing needs of their business. We then reflect those needs in a tailored energy plan. We will also undertake tariff analysis of your current contractual arrangements against the future needs of your business. Furthermore, we can negotiate tariff changes mid-contract with certain suppliers on your behalf, then recommend tariff structure amendments for your business.

Demand Side Response

Demand Side Response (DSR) is a smart way to save on total energy costs and reduce your carbon footprint. This is done by helping to balance the grid through redirecting unused supply previously allocated.

Smart Meter Installation

We can organise Smart Meter installation at your premises. Installation will be carried out by one of our trusted partners. The benefits of a Smart Meter include accurate billing, access to usage data and automatic meter readings.

New Supply Connection Or Upgrade

If you are expanding your business premises, or having new premises built, you will need to connect a new gas and or electricity supply to the local network. Depending on the connection, you may require the installation of a new meter, the relocation of an existing meter or a meter upgrade. Whatever your situation, we can project manage the work so that you don’t have to.


ESOS is a mandatory energy assessment scheme for organisations in the UK that meet the qualification criteria. The Environment Agency is the UK scheme administrator. Organisations that qualify for ESOS must carry out ESOSassessments every 4 years. We can help you through the process of complying with the government legislation regarding ESOS (Energy Saving Opportunity Scheme).

a breakdown of an energy bill

Make up of an Energy Bill – 2021/22

An energy bill is made up of three different groups of charges.

  1. The commodity cost. The actual cost of the fuel you consume.
  2. Non-commodity (Third-Party) costs. The charges causing energy bills to increase despite cheaper wholesale prices of energy. Non-commodity costs are charges added to an energy bill which originate from the government and third parties such as distribution companies. These non-commodity costs are charged to retail energy suppliers.
  3. Commission paid by the supplier to the consultant, where applicable.
    Estimated commission to be paid based on estimated annual usage of;
    71064kWh x 0.00p/kWh =
    1yr contract – £0.00, 2yr – £0.00, 3yr – £0.00, 4yr – £0.00

Non-commodity costs represent approximately 60% of the electricity unit price. Over the years this has risen from approximately 30%.

Distribution Use of System Charges DUoS11.2612.9713.2213.92
Transmission Network Use of System TNUoS7.277.417.096.91
Balancing Services Use of System BSUoS4.925.259.4310.21
Renewables Obligation RO24.9925.0425.8526.67
Feed-in Tariff6.566.807.107.41
Contracts for Difference CfD7.5311.1713.0413.83
Capacity Market CM2.261.493.073.71
Climate Change Levy CCL7.757.918.068.22
Total Non Commodity Cost174.10167.82158.99158.45

Please be aware that DUoS and TNUoS charges can vary between customers.

The Different Types of Non-commodity Costs

Basically, non-commodity costs can be viewed as; Transportation and Distribution charges and Government Levies and Taxes. These charges are used to cover the costs of the physical transmission and distribution of energy.
Government Levies and Taxes are there to incentivise particular schemes which tie in with new government legislation. Such as, the government’s plan to increase investment in renewable energy technologies.

Questions? Please ask the Team;